Insights
Discover expert insights and trends
Explore the latest remote staffing trends, strategies, and best practices to thrive in today’s dynamic work environment.
The Future of Work in the United States
By providing access to a pool of high-quality and cost-effective remote employees, Intelassist enables companies to leverage skilled professionals efficiently and effectively. Listen to the full conversation between our VP of Client Success Chris Stokes and podcast host Matt Zaun.
Mastering Remote Staffing for Business Expansion and Success
Better understand the potential of remote staffing with expert guidance on defining tasks, selecting partners, and effective communication.
Maximizing Efficiency: The Strategic Reasons Behind Business Offshoring
Explore the strategic advantages of offshoring in maximizing efficiency and leveraging global resources for business growth and success.
Why the Philippines is a Premier Destination for Remote Staffing
Dive into the unparalleled allure of the Philippines for remote staffing, where factors like English proficiency, cost-efficiency, and cultural alignment converge for optimal business success.
Intelassist Q4 2023 Company Newsletter
Celebrating victories on and off the court, gaining insights into the BPO landscape, and welcoming new leadership changes – our newsletter delivers a diverse array of engaging articles in 2023’s 4th quarter.
Leveraging Offshore Teams: Harnessing Workplace Diversity for Organizational Excellence
Multicultural teams offer unparalleled advantages, driving innovation, expanding market reach, and enhancing employee satisfaction. Discover how offshore teams effectively harness diversity to propel organizational excellence in today’s interconnected business landscape.
Navigating Current Trends and Future Trajectories: Philippines’ BPO Industry
With a remarkable 7.5% contribution to the Philippines’ GDP in 2021, the BPO sector has emerged as a cornerstone of economic growth, even amidst formidable challenges. IBPAP’s data underscores the industry’s resilience, depicting a trajectory of consistent growth from 2016 to 2022.
A Deep Dive Into the Statistics of the Philippine Outsourcing Industry
Philippines’ BPO sector thrives, adding 121,000 jobs and achieving a 10.3% revenue increase to $32.5 billion in 2022. The industry’s growth extends beyond Metro Manila, marking positive economic trends. IBPAP projects sustained growth, targeting 1.7 million employees and $35.9 billion revenue in 2023, showcasing its resilience and pivotal role in the nation’s economy.
Intelassist Q3 2023 Company Newsletter
Explore essential updates, expert insights, and a behind-the-scenes look at our company. Discover innovative projects, team achievements, and join us in celebrating our 15th anniversary!
Customer Service Week Shines a Spotlight on Exceptional Service
Intelassist kicked off Customer Service Week, an annual week-long celebration that acknowledges the crucial role of customer service professionals within our organization.
IBPAP 2023: Shaping the Future of IT-BPM in the Philippines
As the IT-BPM sector continues to evolve, it is evident that the Philippines is poised to thrive amidst innovation, leveraging its talent pool and a forward-thinking approach to technology adoption.
Offshoring to the Philippines: A Comprehensive Guide from Planning to Partnership
Your guide to successful outsourcing in the Philippines: types, advantages, and expert tips. Partner with Intelassist for excellence in outsourcing solutions.
Why Businesses Should Consider a Remote Staffing Model
“We’ve all learned from COVID that the idea of remote work is no longer meant to be scary: if it’s done right, it could be done well.” Listen to the full conversation between our VP of Business Development Will Compton and Kirk J. Davis of CAMPS – Center for Advanced Manufacturing Puget Sound here.
Intelassist Q2 2023 Company Newsletter
Key updates, expert insights, and a sneak peek into what’s happening behind the scenes at our company. From innovative projects to team highlights, there’s plenty to discover.
Fulfilling High-Volume Recruitment Demand
By implementing thoughtful recruitment strategies, optimizing training processes, and effectively managing resources, Intelassist successfully fulfilled a high-volume recruitment request for a major home appliance manufacturer, achieving a remarkable 95% retention rate and ensuring their readiness to deliver exceptional customer service.
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