Insights

Discover expert insights and trends

Explore the latest remote staffing trends, strategies, and best practices to thrive in today’s dynamic work environment. 

Blog Post

The Future of BPO in 2025

The BPO industry is evolving by 2025, focusing on remote staffing, AI, and customer experience. Companies are shifting towards strategic partnerships that drive innovation, efficiency, and compliance. Explore how Intelassist is helping businesses adapt to these changes and stay ahead in a fast-evolving landscape.

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Article

The Advantages of Offshoring Insurance Benefits Coordination

Offshoring insurance benefits coordination offers businesses cost savings, improved accuracy, and scalability. By outsourcing these tasks to remote teams, companies can reduce overhead and access specialized expertise. Offshoring enhances operational efficiency, minimizes errors, and allows quick scaling to meet fluctuating demands. Partnering with a trusted provider like Intelassist can help optimize benefits management and streamline processes, providing businesses with a competitive edge while focusing on core activities.

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Article

Enhancing Cash Flow: The Role of Offshore Accounts Receivable Specialists

Offshore accounts receivable specialists help healthcare organizations streamline billing, reduce DSO, and improve cash flow. Their expertise in handling insurance claims and payments ensures faster reimbursements and fewer outstanding balances. By leveraging cost-effective, technology-driven solutions, they enhance financial stability, allowing healthcare providers to focus on quality patient care.

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Article

Reducing Revenue Cycle Bottlenecks with Offshore Medical Billing Services

Offshore medical billing services optimize revenue cycle management by reducing claim denials, minimizing administrative burdens, and accelerating payments. These services offer cost savings, specialized expertise, and scalable solutions, ensuring financial stability for healthcare providers. By outsourcing billing tasks, organizations can enhance efficiency and focus on delivering high-quality patient care.

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Article

Improving Patient Satisfaction with Offshore Patient Account Specialist

Offshoring insurance benefits coordination offers businesses cost savings, improved accuracy, and scalability. By outsourcing these tasks to remote teams, companies can reduce overhead and access specialized expertise. Offshoring enhances operational efficiency, minimizes errors, and allows quick scaling to meet fluctuating demands. Partnering with a trusted provider like Intelassist can help optimize benefits management and streamline processes, providing businesses with a competitive edge while focusing on core activities.

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Podcast

The Future of Work in the United States

By providing access to a pool of high-quality and cost-effective remote employees, Intelassist enables companies to leverage skilled professionals efficiently and effectively. Listen to the full conversation between our VP of Client Success Chris Stokes and podcast host Matt Zaun.

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Newsletter

Intelassist Q4 2023 Company Newsletter

Celebrating victories on and off the court, gaining insights into the BPO landscape, and welcoming new leadership changes – our newsletter delivers a diverse array of engaging articles in 2023’s 4th quarter.

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Article

A Deep Dive Into the Statistics of the Philippine Outsourcing Industry

Philippines’ BPO sector thrives, adding 121,000 jobs and achieving a 10.3% revenue increase to $32.5 billion in 2022. The industry’s growth extends beyond Metro Manila, marking positive economic trends. IBPAP projects sustained growth, targeting 1.7 million employees and $35.9 billion revenue in 2023, showcasing its resilience and pivotal role in the nation’s economy.

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A conversation between Will Compton and Kirk J Davis
Video

Why Businesses Should Consider a Remote Staffing Model

“We’ve all learned from COVID that the idea of remote work is no longer meant to be scary: if it’s done right, it could be done well.” Listen to the full conversation between our VP of Business Development Will Compton and Kirk J. Davis of CAMPS – Center for Advanced Manufacturing Puget Sound here.

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Case Study

Fulfilling High-Volume Recruitment Demand

By implementing thoughtful recruitment strategies, optimizing training processes, and effectively managing resources, Intelassist successfully fulfilled a high-volume recruitment request for a major home appliance manufacturer, achieving a remarkable 95% retention rate and ensuring their readiness to deliver exceptional customer service.

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