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Explore the latest remote staffing trends, strategies, and best practices to thrive in today’s dynamic work environment.
Intelassist kicked off Customer Service Week, an annual week-long celebration that acknowledges the crucial role of customer service professionals within our organization.
As the IT-BPM sector continues to evolve, it is evident that the Philippines is poised to thrive amidst innovation, leveraging its talent pool and a forward-thinking approach to technology adoption.
Your guide to successful outsourcing in the Philippines: types, advantages, and expert tips. Partner with Intelassist for excellence in outsourcing solutions.
“We’ve all learned from COVID that the idea of remote work is no longer meant to be scary: if it’s done right, it could be done well.” Listen to the full conversation between our VP of Business Development Will Compton and Kirk J. Davis of CAMPS – Center for Advanced Manufacturing Puget Sound here.
By implementing thoughtful recruitment strategies, optimizing training processes, and effectively managing resources, Intelassist successfully fulfilled a high-volume recruitment request for a major home appliance manufacturer, achieving a remarkable 95% retention rate and ensuring their readiness to deliver exceptional customer service.
Reinforcing a sustainable (and agreeable) company culture can impact how employees communicate with each other and with your customers.
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