Back Office Support

Services

Intelassist provides a wide variety of solutions for your back office support needs. With degrees in their specialized fields and experience serving in a remote function, our highly skilled employees offer expertise in numerous critical business areas, including:

Data analytics

Data mining

Entry processing

Admin and HR support

Marketing and digital creation

Human resources

Virtual assistance

At a glance

A wide spectrum of back office services

As business processes become more complex and time consuming, our team at Intelassist can provide additional support to your key staff members, allowing for greater flexibility and significant cost reduction opportunities.

Above all, our experienced professionals act as an extension of your team, working alongside your personnel to support your key business functions.

What to expect

Save time and resources

By offshoring various back office support roles, you’ll see significant reductions in operating costs without sacrificing expertise or accuracy. While you focus on the growth and development of your business organization, we handle all your back office responsibilities.

With on-site operational management and supervision for our staff, you can feel confident that your business processes are being handled by dedicated and trusted people.

Typical Employee Background

Here’s the type of employee you should expect from our talent pool:

Education

Bachelor’s of Science in Business Administration, Management, Human Resource Development, or similar

Experience

3+ years of work experience at BPO companies

Core Competencies

Because our team members are recruited and trained based on the specific skills and expertise needed by our clients, we can support a variety of highly technical and specialized roles.

Support Areas

We support roles in the following areas.

Looking for something specific? Reach out to us about your requirements, and we’ll work out a solution.

Human Resources

Our experienced professionals can assist you in taking care of:

Recruitment
Employment contracts
Employee onboarding, training, and development
Grievance and disciplinary procedures, health and safety, psychometric assessments, and absence management
Create employee handbooks
Conduct employee attitude surveys

Human Resources

Our experienced professionals can assist you in taking care of:

Recruitment
Employment contracts
Employee onboarding, training, and development
Grievance and disciplinary procedures, health and safety, psychometric assessments, and absence management
Create employee handbooks
Conduct employee attitude surveys

Data Mining

Our data mining services can help you gain an edge over your competitors with the use of savvy online marketing tactics.

Customized scripts: For clients seeking large volumes of data in a short amount of time without particularities to the accuracy or conciseness of the data. This is often used in lead generation projects.
Internet research: For clients who want to have more concise and detailed information gathered from the web. This process is done manually by a team of expert researchers who find relevant information for your company’s needs, such as gaining knowledge on competitor product prices, specifications and availability.

Data Processing

Convert your periodicals, reports, journals, catalogs, and financial statements into a richly cohesive data set in any specified format, allowing you to store, search, and retrieve digital versions of any document — anytime, anywhere.

Our data processing services cover:

Image
Check
Survey
Word processing

Technical Research

Easily locate the kind of information you need online with Intelassist researchers who have the skill and training needed to extract only the most essential information and eliminate inaccurate and false content.

We provide well-versed writers that can produce the following crafted to your specifications:

Process documentation
User manuals
Reference guides
Installation manuals
Training manuals, tutorials, and online course modules

Virtual Assistants

Need an extra pair of hands to help lighten your load? At Intelassist, our personal assistants are well trained in:

Crafting and delivering presentations
Managing activity schedules
Replying to written correspondence and calls
Organizing reminders and meetings
Contributing ideas to project planning and scheduling
Screen calls, emails, and meetings to help you manage your priorities

contact US

How can we help?

Get in touch with one of our local experts today. We typically respond within 24 hours.

Customer Care

Healthcare Support