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Case Study Hub
Discover how we’ve empowered leading corporate partners through strategic staffing solutions and process optimization.
CUSTOMER CARE
Global Appliance Manufacturer Scales Customer Service Centres Using Dedicated Remote Teams
Read how a global appliance manufacturer scaled customer care operations with dedicated remote staff, reaching a 95% retention rate for...
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CUSTOMER CARE
Consumer Electronics Enterprise Restores BPO Oversight Using Dedicated Senior Vendor Managers
A consumer electronics brand successfully restored BPO oversight for over 5,000 offshore agents and achieved 100% SLA alignment with dedicated...
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TECH
Scaling Financial and Compliance Operations for a Venture-Backed SaaS Partner
Learn how Intelassist built a dedicated remote staff to stabilize operations and track 19 daily compliance KPIs, relieving leadership of...
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HEALTHCARE
How a Dedicated Healthcare Team Expanded Radiology Capacity
A dedicated radiology team absorbed the non-clinical layer for a U.S. healthtech firm, decoupling administrative tasks from diagnostic processes.
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CUSTOMER CARE
How a Premier RV Resort Optimized Call Handling Using a Dedicated Offshore Team
See how a premier RV resort partnered with Intelassist to deploy an AI receptionist and hit an 89% resolution rate.
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AEC
How a National Home Services Brand Rebuilt Its Appointment Scheduling Infrastructure
Discover how Intelassist implemented intelligent scheduling logic to reach a 90% outbound completion rate for a national home services brand.
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ACCOUNTING
How a Growing U.S. Dealership Group Scaled Financial Reporting Using Dedicated Remote Staff
Discover how Intelassist outsourced finance and accounting staff for a venture-backed SaaS company using a 100% synchronous team.
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AEC
Building a 60-Person Offshore CAD Drafting & Estimating Division for a Leading Building Materials Manufacturer
Learn how Intelassist scaled a 60-person team to protect accuracy and stabilize bids for a leading U.S. fire-rated glazing infrastructure...
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