Solutions
Dedicated professionals in the Philippines, integrated into your team
Full-time remote professionals from Manila, Philippines, working exclusively for your organization. Integrated into your workflow, trained to your standards, and supported by dedicated US and Philippines management ensuring accountability and performance.
Solutions by specialization
Intelassist serves businesses across six areas of specialization. Our team works closely with each client to source professionals who meet the specific technical and operational requirements of the role.
Accounting & Finance Support
Keep your books accurate, your reporting timely, and your finance team focused on higher-value work with dedicated remote accounting support.
Learn moreArchitecture, Engineering, & Construction Support
Dedicated offshore CAD drafters and Revit specialists for AEC firms. Philippines-based, integrated into your workflow, all-inclusive rates. 95% retention.
Learn moreCustomer Care Support
Increase revenue and customer satisfaction with around-the-clock support and a full range of customer care services.
Learn moreBack Office Support
Simplify your hiring process. We provide a range of expertise, from researchers to HR managers, sales and marketing professionals, and more.
Learn moreHealthcare Support
Better coverage, shorter response time, and remaining vigiliant in complying with all regulatory requirements are our top priorities.
Learn moreIT & Technology Support Services
Design and maintain your wired and wireless network infrastructure while enforcing security and access policies.
Learn moreIt’s better than outsourcing
Most offshore staffing models give you access to a shared resource pool that rotates between clients and has no deep familiarity with your organization. That structure is the source of most negative offshore experiences: inconsistent quality, communication delays, and staff who leave before they become genuinely productive.
Intelassist employees work exclusively for one client. They learn your systems, follow your standards, and are accountable to your outcomes.
You choose how closely you want to be involved. Some clients direct their dedicated team member day to day—same tools, same communication channels, same workflow as an in-house hire. Others rely on Intelassist team leads to handle day-to-day oversight, performance management, and communication on their behalf, while maintaining full visibility into results. We handle talent acquisition, HR, payroll, facilities, IT, and compliance in Manila.
Employees who stay are worth more over time
Most outsourcing providers operate as enterprise vendors managing large delivery centers, multi-year contracts, and account management layers between you and your team. Intelassist works differently.
Every professional we place works exclusively for your organization, as a direct extension of your team. We have the industry depth to support specialized roles across healthcare, A/E/C, accounting, and IT. We have maintained the same close-knit, family-oriented culture since 2007, which is why our staff stay, and why our clients stay. And as your business grows, we grow with you.
How we build your team
Every placement starts with understanding your business. Here’s how we make sure you get the right person, every time.
We collaborate with you to define your staffing requirements, ensuring we understand your business goals, project scope, and desired skill sets.
Skills matter, but so does fit. We assess for work ethic, communication, and alignment with how your business operates.
Training isn’t “one-size-fits-all.” Your tools, your processes, your expectations. We provide customized onboarding to get each team member up to speed on your processes and expectations.
Getting the right talent is only part of the equation. Our employees work exclusively for you, embedded in your team like an in-house hire.
We’re committed to continuous improvement. Our team receives regular training and feedback, keeping their skills sharp and on par with your evolving needs.
Whether you need one person or an entire department, our process scales to match your business.
Frequently asked questions about remote staffing with Intelassist
Direct answers to the questions business leaders ask most often when evaluating dedicated remote staffing.
What is the difference between Intelassist and a BPO or outsourcing company?
Outsourcing transfers a business function to a third party who manages and delivers it on your behalf. Intelassist places a dedicated professional who works as a member of your team. You maintain full control over priorities and outcomes. Depending on your preference, you can direct your team member one-on-one or work through an Intelassist team lead who handles day-to-day management on your behalf. Either way, Intelassist handles HR, payroll, recruitment, and operational support in Manila.
How long does it take to place a remote team member?
Most clients have a placed and onboarded professional within four to six weeks of the initial consultation. Timeline depends on role complexity and the specificity of requirements. Technical roles such as Revit specialists or medical billers typically take slightly longer than generalist administrative roles.
What industries does Intelassist specialize in?
Healthcare, architecture, engineering, construction, accounting and finance, customer care, back office operations, and IT. Intelassist does not staff sales, marketing, or cold-calling roles.
Is Intelassist HIPAA compliant?
Yes. Intelassist operates HIPAA-certified workflows for all healthcare engagements. This includes staff training, data handling protocols, access controls, and compliance documentation. Healthcare clients receive a compliance overview as part of the onboarding process.
What happens if a placed professional leaves or is not the right fit?
If a team member leaves, Intelassist initiates a replacement search immediately. If a placement is not working out, we address the issue directly and begin sourcing a replacement where appropriate at no additional cost.
Where are Intelassist professionals based?
Intelassist professionals are based in Manila, Philippines, operating from our delivery center in Quezon City. The Philippines is among the world’s leading sources of offshore talent—college-educated, English-proficient, and experienced working within US business hours.