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Real Insights on the Philippines' BPO Industry
Offshoring offers significant advantages to businesses of all sizes. It’s an effective way to lower labor and HR costs by leveraging the competitive wages in the Philippines while maintaining high-quality work. Additionally, you gain access to a highly skilled global talent pool, saving you the time and effort required for in-house hiring, training, and employee management. By delegating roles to a dedicated team in the Philippines, you can lighten your in-house staff’s workload, allowing them to focus on core activities that drive your business forward. The Filipino workforce is renowned for its strong work ethic and exceptional service, making the Philippines an ideal location for delegating tasks and boosting efficiency.
Who's Outsourcing?
The short answer: everyone—from small businesses to Fortune 100 companies. Many of the brands you know and trust, like Nike, YouTube, Google, Facebook, Wells Fargo, and even LinkedIn, are already leveraging the Philippine workforce.
At Intelassist, we support businesses of all sizes, whether you have 1 or 2 employees or you’re a Fortune 500 company looking to offshore over 500 roles. We provide staffing solutions across various industries, including Accounting & Finance, Engineering & Architecture, IT, Healthcare, Back Office Support, and Customer Care. If a role can be done remotely, we can find the right person for it. Our offices in Manila are designed to ensure a seamless experience for our clients, from the initial discovery call to ongoing support throughout our partnership.
How Is Intelassist Different From Any Other Outsourcing Company?
What sets Intelassist apart is our commitment to sourcing and retaining top-tier talent for our clients. We prioritize quality over quantity, while offering a service that covers everything—from recruiting and hiring to ongoing management. This allows you to focus on what you do best, while we handle the rest.
We exclusively staff employees with a minimum of 5 to 7 years of relevant work experience and a college degree from a U.S.-accredited university. Our staff is flexible and available to cover both day and night shifts, ensuring seamless communication with clients and their customers around the clock. We hire experienced and dedicated talent and are committed to taking care of our team, which is how we maintain a 95% retention rate year over year, ensuring consistency and reliability for our clients.
The traditional outsourcing model often involves contracting with a third-party provider to handle tasks, but this approach typically offers little transparency and leaves you with minimal control over your work. At Intelassist, we’ve redefined this model by focusing on remote staffing that puts control and transparency back in your hands. We work closely with our clients, ensuring ongoing collaboration and communication throughout our partnership, so you’re never left in the dark.
Our priority is to provide the best possible customer experience while offering continuous support throughout our partnership to ensure your needs are always met.
Partnering with Intelassist
At Intelassist, our team operates as an extension of your workforce. Fueled by our unique company culture, expertise, and leadership, we consistently draw in exceptional individuals with unparalleled work ethic and compassion. Curious to learn more? Get in touch with our experts for more information. Email us at info@intelassist.com.
For those interested in exploring Intelassist’s job opportunities, please visit our careers page.
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