Services

Explore the different industries and services we specialize in

Looking for something specific? Send us a quick message about your service requirements, and we’ll work out a solution.

Intelassist specializes in providing highly capable and experienced employees within the customer care segment. Our team excels in customer satisfaction, surpassing key performance metrics, and first-time customer resolution results all while maintaining the integrity of your reputation and brand. This includes:

  • Direct customer service interaction
  • Live chat support
  • Email support

Intelassist employees support healthcare companies such as those in healthcare lending, radiology reading rooms, payment plan administrators, and medical record review services. Operating in the healthcare industry requires our employees to comply with stringent HIPAA guidelines and remain vigilant in complying with all regulatory requirements. Employee services include:

  • Inbound and outbound phone coverage
  • American College of Radiology (ACR) registry data entry
  • Medical record review
  • Communicating and documenting findings to ordering physicians
  • Instant messaging and call reports for critical medical updates

Intelassist provides a wide variety of solutions in the back-office support segment. Our highly skilled employees offer expertise in numerous critical business areas. Employees have degrees in their specialized fields and experience serving in a remote function. Examples include:

  • Scheduling and dispatch work
  • Data mining and processing
  • Human resources support

Intelassist provides highly skilled employees to our partners in a variety of architectural and engineering disciplines.

Our employees have five-year degrees in their chosen field, experience within the architectural and engineering industry, and work as an extension of your team reporting exclusively to you. Examples include:

  • Shop drawing review
  • Design work
  • Material takeoff and estimation work
  • 3D modeling
  • CAD creation and conversion

Intelassist provides employees in the evolving and growing disciplines of information technology. Employees have degrees in information technology, expertise in a variety of platforms, and previous experience in the industry. Examples include:

  • Programming
  • Development and framework tools
  • Database management and administration
  • Data science
  • Information security analysis
  • Computer network building and design

Intelassist provides employees in the evolving and growing disciplines of information technology. Employees have degrees in information technology, expertise in a variety of platforms, and previous experience in the industry. Examples include:

  • Programming
  • Development and framework tools
  • Database management and administration
  • Data science
  • Information security analysis
  • Computer network building and design